Official Terms & Conditions

Operated by Obserc  |  obserc.com

Effective date: TBD

Challenge period: TBD to TBD

Eligible participants: Verified MTU Kerry students only

Weekly reward: €30  |  Monthly reward: €1,000

Questions: support@obserc.com  |  Appeals:

https://appealsstc.obserc.com/

Please read these Terms and Conditions carefully before entering the Squads That Care: MTU Kerry challenge (the “Challenge”). By submitting your student ID and participating, you confirm that you have read, understood, and agree to be bound by these terms in full.

1. About the Challenge

Squads That Care: MTU Kerry is a time-limited safety engagement challenge operated by Obserc. It is designed to reward genuine safety habits check-ins, nudges, and Night Out sessions among verified MTU Kerry students. The challenge is not a lottery, gambling product, or game of chance. Winners are determined entirely by measurable in-app activity over the challenge period.

The challenge runs for one calendar month from the effective start date listed above. Obserc reserves the right to extend, shorten, suspend, or cancel the challenge at any time with reasonable notice to participants.

2. Eligibility

2.1 Who can enter

• You must be a currently enrolled student at MTU Kerry (Munster Technological University, Kerry campus) at the time of entry.

• You must be aged 18 or over.

• You must have a valid, active Obserc account registered with a genuine email address.

• You must successfully complete the student ID verification step within the Obserc app.

• Obserc employees, contractors, and their immediate family members are not eligible to participate.

2.2 One account per person

Each participant may hold only one Obserc account for the purposes of this challenge. Obserc uses a combination of device fingerprinting and student ID verification to detect duplicate accounts. Where duplicate accounts are detected, all associated accounts and circles will be disqualified without appeal.

2.3 Circle eligibility

A circle must consist of a minimum of three (3) members in addition to the creator (minimum four members in total). All circle members must independently complete the student ID verification process. A circle with one or more unverified members will not appear on the leaderboard and will not be eligible for rewards.

3. Student ID Verification

To enter the challenge, you must submit a clear photograph of your valid MTU Kerry student ID card through the Obserc app. Your submission is subject to the following conditions:

• ID photos are stored in a private, access-controlled storage bucket and are not publicly accessible.

• ID photos are reviewed manually by the Obserc team solely for the purpose of confirming MTU Kerry enrollment.

• ID photos are permanently deleted within 48 hours of review, regardless of the outcome of verification.

• For weekly and monthly reward verification, winners will be asked to confirm their identity again. This additional check uses only the information visible on the ID at the time of the original submission.

• Submitting a forged, altered, or borrowed student ID is grounds for immediate and permanent disqualification and may be reported to MTU Kerry student services.

Obserc does not retain any student identification data beyond 48 hours of review.

No student number, name, or photograph is stored after the verification step is complete.

Your ID is used only to confirm enrollment nothing else.

4. How Points Are Earned

The challenge uses a structured points system designed to reward genuine safety engagement. Points are earned through the following qualifying actions:

Action

Points

Send a check-in

+2 pts

Receive and respond to a check-in

+1 pt

Send a nudge

+3 pts

Receive and respond to a nudge

+2 pts

Start a Night Out session

+5 pts

Add an itinerary to a Night Out session

+5 pts

Complete a Night Out session (3 hours or more)

+10 pts

4.1 Daily limits

• Maximum points from check-ins per user per day: 10 points

• Maximum points from nudges per user per day: 15 points

• Maximum points from Night Out sessions per user per day: 20 points (one Night Out per day)

• Overall maximum points per user per day: 40 points

4.2 Night Out session requirements

A Night Out session earns points only if: (a) an itinerary has been added before or during the session, and (b) the session lasts a minimum of three (3) continuous hours as recorded server-side by Obserc. Sessions that do not meet both criteria will not earn completion points.

4.3 Anti-farming rules

To protect the integrity of the challenge, the following rules apply and are enforced server-side:

• Check-ins between the same two users earn points only once per 45-minute window per pair. Additional check-ins within that window are recorded in-app but do not contribute to the score.

• Interactions detected as automated, scripted, or coordinated in a manner inconsistent with genuine safety use will be disqualified from scoring. Obserc’s determination of what constitutes automated activity is final.

5. Active User and Active Circle Definitions

5.1 Active user

• A user is considered active for a given day if they earn 5 or more points that day.

• A user is considered active for a given week if they earn 20 or more points that week.

5.2 Active circle

A circle is considered active for a given day if: (a) at least two members are individually active that day, and (b) the circle earns 40 or more combined points that day. Circles that do not meet this threshold on a given day will not accumulate a score for that day.

6. Circle Score and Leaderboard

6.1 Score formula

A circle’s daily score is calculated as follows:

Circle Score (daily) = Sum of all member points × Invite Multiplier

Invite Multiplier = 1 + (0.1 × active members above 2), capped at 1.5×

Example: 4 active members = 1.2× multiplier

6.2 Invite multiplier

• New members invited to a circle enter a 24-hour probation period. The multiplier does not increase for a new member until they become an active user within that 24-hour window.

• The multiplier recalculates daily based on the number of active members on that day.

• The maximum multiplier is 1.5×, reached at 7 or more active members.

6.3 Circle stability penalties

• If a circle member fails to meet the active user threshold for a given week, that member’s contribution is reduced by 15% for scoring purposes that week.

• If a circle member leaves the circle, a flat deduction of 25 points is applied to the circle’s score on the day of departure, and the multiplier recalculates immediately.

6.4 Leaderboard updates

The leaderboard updates every three hours. Scores displayed are current as of the most recent update. Obserc does not guarantee real-time accuracy of leaderboard positions and is not liable for display delays.

7. Weekly Reward (€30)

At the end of each Thursday at 11:59 PM Irish time, Obserc calculates the total weekly score for all eligible circles. The circle with the highest weekly score is identified as the provisional weekly winner.

• The €30 reward is paid to the circle creator via Revolut or bank transfer within 48 hours of identity verification being completed.

• How the €30 is distributed within the circle is entirely at the circle creator’s discretion. Obserc makes a single payment to the circle creator and bears no responsibility for any internal distribution.

• There is one weekly winner per week. In the event of a tie, the tiebreaker is longest continuous active streak. The second tiebreaker is the earliest circle creation date.

8. Monthly Reward (€1,000)

At the end of the final day of the challenge month, Obserc calculates the cumulative score for all eligible circles across all four weeks. The circle with the highest total score is identified as the provisional monthly winner.

• The €1,000 reward is split equally among all verified active circle members (including the creator) and paid via Revolut or bank transfer within 5 business days of identity verification being completed.

• All circle members must provide valid Irish payment details (Revolut tag or IBAN) to receive their share.

• Payment details are collected only at the prize disbursement stage and are permanently deleted within 30 days of payment being made.

• Tiebreakers are as stated in Section 7.

8.1 Partial disqualification at monthly reward stage

If one circle member fails identity verification at the monthly reward stage:

• That member’s points are removed from the circle’s total score retroactively.

• If the circle’s recalculated score still places them in first position, they receive the reward minus that member’s proportional share.

• If the circle no longer holds first position on the recalculated score, the runner-up circle enters the verification process.

• If the circle creator fails verification, the full circle is disqualified and the runner-up circle is verified.

9. Winner Announcement and Verification

Winners are announced in two stages to protect the integrity of the process:

• Stage 1 Provisional: Obserc identifies the highest-scoring eligible circle and marks them as “Provisional Winner Verification in Progress” on the leaderboard.

• Stage 2 Confirmed: Following successful identity verification (typically within 48 hours), the winner is confirmed publicly on the leaderboard.

Obserc will not publicly reverse a confirmed winner announcement. If a verified winner is subsequently found to have breached these terms, Obserc reserves the right to recover the reward and take appropriate action, including reporting to MTU Kerry.

10. Disqualification

10.1 Grounds for disqualification

Obserc reserves the right to disqualify any participant or circle that:

• Creates or uses more than one Obserc account for challenge participation.

• Submits a forged, altered, or borrowed student ID.

• Engages in coordinated activity designed to artificially inflate scores, including but not limited to automated check-in or nudge patterns.

• Has a Week 4 score more than 40% above their average score for Weeks 1–3 (this triggers a manual review not automatic disqualification).

• Engages in any conduct that Obserc reasonably determines to be contrary to the spirit and purpose of the challenge.

10.2 Disqualification process

Before disqualification is issued, Obserc will manually review all flagged accounts. No account is disqualified solely by automated detection. Upon disqualification:

• The affected participant(s) will receive an email to their registered Obserc email address containing: the specific rule(s) breached, the evidence considered, a copy of these Terms and Conditions, and instructions for submitting an appeal.

• Disqualification takes immediate effect on the leaderboard while any appeal is in progress.

11. Appeals

Participants who believe their disqualification was issued in error may submit an appeal via the Obserc appeals portal at obserc.com/squads-that-care-appeal.

11.1 Appeal requirements

To submit a valid appeal, you must provide:

• Your full name and registered Obserc email address.

• The specific grounds on which you believe the disqualification was incorrect.

• Any supporting evidence you wish Obserc to consider.

11.2 What Obserc will and will not review

• Obserc will review: whether the correct rule was applied, whether the evidence used to flag the account was interpreted fairly, and whether there is an innocent explanation for the flagged activity.

• Obserc will not review: the scoring formula itself, the points cap rules, or any outcome that would require Obserc to override a verified winner announcement already made.

11.3 Timeline and outcome

• All appeals will receive a written response within 7 business days of submission.

• Possible outcomes: appeal upheld (disqualification reversed), appeal partially upheld (score adjusted), or appeal dismissed (disqualification stands).

• Obserc’s decision following appeal is final. No further review will be conducted.

12. Data Protection and Privacy

Obserc processes personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 as applicable in Ireland.

• Student ID photos are deleted within 48 hours of verification.

• Device fingerprint hashes are anonymised and deleted 30 days after the challenge ends.

• Winner payment details are deleted within 30 days of payment.

• Challenge activity data (points, scores, leaderboard positions) is retained for up to 12 months for audit and dispute resolution purposes.

• Participants may request access to, correction of, or deletion of their personal data by contacting hello@obserc.com.

For full details of how Obserc processes personal data, please refer to the Obserc Privacy Policy available at obserc.com/privacy.

13. General Terms

• Obserc’s decisions in relation to all aspects of the challenge, including eligibility, scoring, disqualification, appeals, and reward disbursement, are final.

• Obserc reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to participants via the registered email address.

• Rewards are non-transferable and may not be exchanged for any alternative.

• Obserc is not responsible for any technical failures, connectivity issues, or app downtime that may affect a participant’s ability to earn points during the challenge period. No extensions or compensations will be granted for individual technical issues.

• Obserc is not liable for any loss, injury, or damage arising from participation in the challenge.

• These Terms and Conditions are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

• If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

14. Contact

For general queries about the challenge:

• Email: support@obserc.com

• Website: obserc.com

For disqualification appeals:

• Appeals portal: obserc.com/squads-that-care-appeal

For data protection queries:

• Email: support@obserc.com with subject line “Data Request Squads That Care”

These Terms & Conditions were last updated on 28/03/2026.

Challenge is open to MTU Kerry students only. Not open to the general public.